Last Updated: 22 October 2026

1. Introduction

ServalX ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or communicate with us regarding our products and services.

2. Information We Collect

We may collect the following information:

- Name, company name, and job title.
- Business email address and phone number.
- Information submitted through contact forms, emails, or business inquiries.
- Technical information, such as IP address, browser type, and website usage data, where collected.

3. How We Use Your Information

We use personal information to:

- Respond to inquiries and requests for quotations.
- Communicate about our products, services, and business opportunities.
- Manage customer and supplier relationships.
- Improve website functionality and security.
- Comply with applicable legal and regulatory obligations.

We process personal information only where permitted by applicable law, including obtaining consent where required.

4. Information Sharing

We do not sell personal information.

We may share relevant information with trusted suppliers, logistics providers, technical partners, or service providers when necessary to respond to your requests or deliver our services.

We may also disclose information when required by applicable law or competent authorities.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to meet applicable legal and business requirements.

7. Cookies and Website Analytics

Our website may use essential cookies and, where enabled, analytics technologies to maintain functionality and understand website performance.

Where required by applicable law, we will request consent before using non-essential cookies. You may also manage cookies through your browser settings.

8. International Data Transfers

Where necessary for our business operations, personal information may be processed by authorized partners or service providers outside the United Arab Emirates.

Any such transfers will be handled in accordance with applicable data protection requirements.

9. Your Rights

Subject to applicable law, you may have the right to request access to, correction of, deletion of, or restriction of processing of your personal information, and to withdraw consent where processing is based on consent.

To submit a request, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

12. Contact Us

For questions regarding this Privacy Policy or the processing of your personal information, please contact:

ServalX DWC-LLC
United Arab Emirates, Dubai, DACC
Email: info@servalx.ae
Website: servalx.ae